- Advantage Card
What are the benefits of having a Giant Eagle Advantage Card?
With the Giant Eagle Advantage Card you can:
- Register your card and email address online to receive news, special offers and promotions.
- Get extra savings every time you shop at a Giant Eagle, Market District®, GetGo® or Giant Eagle Express location.
- Earn discounts with fuelperks*. Simply swipe your card at the register and with every $50 you spend in the store you'll earn 10¢ per gallon at GetGo®.
- Load special offers from the Giant Eagle website right to your card for even more saving when you check out.
- Add eCoupons (digital coupons) right to your Giant Eagle Advantage Card, then redeem them automatically when you check out.
- Save on family fun, museums, your favorite stores and more with our community savings rewards.
- Create and save shopping lists and view your savings history.
… And much more!
*fuelperks program varies by location
How can I get a Giant Eagle Advantage Card?
Visit the Customer Service desk at your neighborhood Giant Eagle or Market District to register for free and you’ll get a card in less than five minutes! Or you can register by phone by calling Customer Care at 1-800-553-2324 or 1-866-620-0216 (Indianapolis customers) Monday — Friday, — In select cities you can sign up for an Advantage Card online by creating an account.
What should I do if my Giant Eagle Advantage Card is lost or stolen?
For immediate replacement, visit the Customer Service desk at any Giant Eagle store, with proper identification and we’ll replace your card on the spot.
Is my Giant Eagle Advantage Card accepted by Market District stores?
Of course! Scan your card with every purchase at Market District stores to receive savings on weekly specials and earn fuelperks.
How do I review my perks?
With the Giant Eagle apps for iPhone® and Android™, use the Perks tab to display your available savings, your total savings in groceries and fuel, and the purchase amount needed to receive your next discounts.
Log in to your Giant Eagle account. Your balance will display in the right column. Click on the link to view your review your savings statements.
Who can I call with questions about my Giant Eagle Advantage Card?
Giant Eagle welcomes motivated, success-oriented people to join our team. Our 32,000+ Team Members serve our customers at one of our more than 300 supermarkets and convenience store properties as well as at our Corporate offices near Pittsburgh, PA.
How do I apply for a position?
You can apply for all open jobs online at Giant Eagle Careers. Search for positions based on your criteria, click on the job details, and click on the Apply Now button to submit your application. You’ll need to create an account to apply for any position.
Where can I find information on employment?
For a complete listing of career opportunities at Giant Eagle, Giant Eagle Express, Curbside Express, GetGo, Market District, and Pharmacy stores, visit Giant Eagle Careers and click on the Career Opportunities tab.
- Curbside Express
Where is Curbside Express available?
Curbside Express is currently available at select Giant Eagle and Market District stores — and we're adding new locations all the time! Use the Curbside Express store locator page to find a store near you.
How do I place an order?
Create an account or use your existing Giant Eagle, Market District or GetGo username and password to sign into Curbside Express. Enter your location and select the store most convenient to you. You will arrive at the main shopping page where you can shop from the Weekly Sale, by department, from your Shopping History once you connect your Advantage Card and more. Click the Add To Cart button below the item you wish to purchase to add it to your cart. Buy as much or as little as you need!
Go to the top of the page on the right side to find Reserve Timeslot. Here you can choose your pick-up day and time. Please do not shop past your time slot’s “Order Before” time or your reserved time slot will no longer be available.
Once you have finished shopping, go to the shopping cart icon on the top right of the page and click Review Cart to view everything you’ve added, leave notes for our Personal Shoppers and complete your order.
Do I need to create an account to place an order?
You can sign in with your existing Giant Eagle, Market District or GetGo username and password. If you don’t have an account, you can create one on the website; it only takes a few moments! Make sure to connect your Giant Eagle Advantage Card to your account. That way, you can order from your in-store and online Shopping History. You’ll enjoy great savings, too, just like you would when shopping in the store.
How do I copy a previous order?
From My Account, select Shop Last Order. Add or remove items from your cart as needed and place the order.
How do I edit an order after submitting it?
From My Account, select My Orders. Find the order you’d like to edit and click Change to make changes. Add or remove the items you’d like, then simply place your order again! You’ll be assigned a new order number at checkout. If you’re no longer able to edit your order online, please call your selected Curbside Express location.
How do I cancel an order?
From My Account, select Manage Orders. Find the order that you’d like to cancel and click Cancel Order. Your card will not be charged, nor is there a fee for canceling an order.
Can I change my pickup location while I’m still shopping?
You can change your pickup location at any time before submitting your order. However, since not all stores carry exactly the same products, you may see changes to items in your cart, including prices and item availability. Also, if you select a timeslot for pickup and then change to another store, you will need to choose a new pick-up time.
How much time do you need to prepare my order?
Most pick-up stores require four hours, but order processing time can vary by location. Contact your store if you have any questions. Planning ahead? You can place an order up to seven days in advance.
Can I use coupons and eCoupons when ordering from Curbside Express?
Yes! Bring your coupons with you and give them to the Curbside Express team before making your final payment. Discounts, including clipped eCoupons, will be reflected in your total at that time.
Do I earn fuelperks on my Curbside Express orders?
Yes, you still earn fuelperks on all qualifying purchases! Be sure to connect your Advantage Card to your account to enjoy these savings. Our fuelperks program varies by location . Learn more on our Giant Eagle website.
Is there a minimum purchase requirement?
We invite our customers to order as much or as little as they need. There is no minimum purchase requirement.
Payment & Pricing
Is there a fee for placing an order?
Our Curbside Express service fee is up to $4.95 for pick-up orders and up to $12.95 for delivery orders. Fees vary based on location. See store for details.
When do I pay for my order?
You pay when we deliver your groceries to your car! Payment for delivery orders is accepted online at the time of checkout through a credit or debit card. Your card will be charged when your order leaves our store. We accept cash, check, Visa, MasterCard, American Express and Discover Card.
What kinds of payment do you accept?
At all pickup locations, we accept payment in the form of credit card – Visa®, MasterCard®, American Express® or Discover®. We also accept Giant Eagle-brand gift cards. At select locations, we accept cash and personal check as payment. At this time, we cannot accept Food Stamps, SNAP or WIC payments at any of our Curbside Express pickup locations.
I’m placing an order for pickup next week. Why are the weekly ad prices not displayed on the website?
Depending on the time of your order placement and scheduled pickup, weekly ad prices may not be displayed online. However, upon pickup, your final order total will reflect the current weekly ad prices.
Is gratuity included in my Curbside Express order?
We provide our delivery service to your car as part of the Curbside Express ordering experience! Tipping is not required, nor is it accepted by our Team Members.
When will you charge my credit card?
We will take your payment in the Curbside Express Pick-up Lane when you arrive to pick up your order!
For orders submitted with online payment, a temporary $1 preauthorization will be applied to your credit card which allows us to charge your card the full amount when the final purchase is made. Your card will not be charged until you pick up your order.
Can I change my method of payment at pickup?
Yes. Just ask your Curbside Express attendant about available payment options.
Why is there a $1 authorization on my credit card?
Some shoppers may notice a $1 authorization on their credit card account when they pay online. This is a temporary preauthorization from the credit card company that allows us to charge your card the full amount when the final purchase is made. Your card will not be charged until you pick up your order.
What happens if I cancel my order, or if I can’t pick up my order?
Your card will not be charged if your order is cancelled, or if you cannot pick up your order.
When will I see the final total of my order?
You will see your final order total when you pick up your items. The order total seen when paying online may be different from the final total due to out-of-stock items, variable weights or substitutions made during order fulfillment.
Can I split my payment by using two different payment methods?
Yes! If you choose Pay at Store, you can split your payment between multiple credit cards, or a credit card and gift card during pickup. Just ask your Curbside Express attendant about available payment options.
Which credit cards are accepted?
We accept VISA®, American Express®, MasterCard® and Discover®.
Can I pay online with a gift card?
No, we do not accept gift cards for online payments. However, you can pay at pickup with a Giant Eagle-brand gift card.
Can I save my credit card information in my account so I don’t have to re-enter it every time?
Yes, your credit card information is securely encrypted by our site. If you choose to save your credit card information to your account it will be available for use during your next shopping session.
Who can help me with questions about refunds or incorrect charges?
I was logged out as I was trying to pay online.
We limit payment sessions to 10 minutes for security reasons. You will need to log in again to process your payment.
I have coupons I would like to use, but I’ve already paid online. Can I still use them?
Yes, because your credit card is not charged until pickup, you can give your coupons to the attendant and they will apply them to your total. Discounts, including clipped eCoupons, will be reflected in your total at that time.
Will I get a receipt at pickup?
Yes, you will get a printed receipt or an eReceipt.
How are my groceries chosen?
Our rigorously trained Personal Shoppers handpick the highest quality, freshest products to fill your order — just like you would! Perishable items will be chosen and packed the day your order is scheduled for pickup or delivery. Fresh and frozen products are kept at optimal and safe temperatures.
How can I ensure that the shoppers pick the exact products I want?
To help us get your order just right – for example, how thinly you’d like us to slice your lunchmeat or the exact shade of bananas you prefer – we invite you to add comments to your order! Leave us a note on a product detail page or on individual items in your Shopping Cart. You can also share feedback at the end of your order in the Comments field provided at checkout
What happens if a product I’ve selected is out of stock?
When placing your order, you can check or uncheck Allow Substitutions. If you choose to allow for substitutions when placing your order, your Personal Shopper will attempt to select an appropriate alternative. We'll contact you to confirm the new selection or to let you know that a substitution is not available.
How can I order an item that is not available online?
Please leave us a note in the Comments section of the checkout page regarding the specific products you’d like to order. We will do our best to accommodate your request! Please be detailed in your description of the items.
Can I select my pick-up time before I start shopping
Yes! In fact, we encourage you to select a pickup time before shopping so that you can find a time slot that best fits your schedule
What do I do when I arrive at the store to pick up my order?
Get your groceries without ever leaving your car! Just pull up to the dedicated Curbside Express Pickup spot at the front or side of the store and call the number listed on the sign. A member of our Curbside Express Team will bring your groceries to you and load them into your car. We will accept payment then, along with any coupons you might have.
How long will you reserve my scheduled pickup time
Your selected pick-up time will expire if you have not completed your order within 90 minutes, or if it’s sooner than the minimum time requirement for the store to process your order. Most pick-up stores require four hours, but order processing time can vary by location. Contact your store if you have any questions. Home delivery orders, available in select locations, must be placed by the day before delivery. Please also do not log out of your account or close your browser window before your order has been placed
What if I can’t pick up my groceries during my scheduled pickup time?
Please call your selected Curbside Express location as soon as possible to arrange a different pickup time. If we are not contacted regarding a schedule change or a missed pickup, we will hold your groceries until the end of the day.
Why is the price I paid at pickup different from the price that was displayed at checkout?
Your price at Curbside pickup may vary from the price displayed at online checkout for a variety of reasons. Coupons, out-of-stock-items, substitutions and products with variable weights, like fresh meat or produce, can all cause your price to move up or down.
Prices may also change if you placed your order using one week’s ad but picked up your order after a new week’s ad went into effect. Ads run from Thursday to Wednesday. As a friendly reminder, your total is calculated the day you pick up your order. To receive the current ad prices, pick up your groceries by Wednesday night.
Are there any restrictions on beer and wine pickup in Ohio?
Yes. Beer and wine are unavailable for pickup until after on Sundays at our Ohio stores.
Is delivery available in my area?
Home delivery is now widely available. To find out if a store near you delivers, go to CurbsideExpress.com, select Shop for Pickup/Delivery and click Start Shopping to go to the Store Locator page. Once there, enter a zip code into the orange search box.
Can I tell you exactly where to leave my order or provide other special instructions to the delivery team?
Yes. When you select delivery, there will be a space for you to add information you think may be helpful or necessary for delivery.
What happens to my order if I’m not home or can’t answer the door?
When a customer is not home to accept their order we will call the phone number listed on the order.
How long will food stay fresh after delivery?
Perishable items will be chosen and packed the day your order is scheduled for delivery. Our rigorously trained Personal Shoppers handpick the highest quality, freshest products to fill your order – just like you would!
How can I change or cancel a delivery order that has been submitted?
From My Account, select My Orders. Find the order you’d like to change and click Edit Order to make changes. Your groceries will go back to your cart, and we’ll reserve your scheduled pick-up time. Add or remove the items you’d like, then simply place your order again! You’ll be assigned a new order number at checkout.
If you need to cancel an order go to My Account and select My Orders. Find the order that you'd like to cancel and click Cancel Order. There is no fee for canceling an order.
If you’re no longer able to edit your order online, please call your selected Curbside Express location.
Can I change the delivery address?
Yes. When you are at the checkout page you can enter the delivery address of your choice. Your delivery address must be within our delivery area. Please contact your store if you have any questions about delivery areas.
Fees and time slots
What is the service fee for a home delivery order?
The service fee is free on your first Curbside Express home delivery order. After the first order, the fee is up to $12.95. Fees vary based on location. See store for details.
How far in advance do I need to place my order?
Orders must be placed by 11:59 p.m. for next day delivery. You can place an order up to seven days in advance. Delivery time slots can fill up, so please place your order as early as possible to ensure your desired time is available.
How long is the delivery “window”?
We have a two-hour delivery window.
What delivery time slots are available?
Orders are delivered from 8:00 a.m. to 8:00 p.m. in one-hour time slots that you choose at checkout.
Payment and Pricing
How do I pay for my order?
Payment for delivery orders is accepted online at the time of checkout through a credit or debit card. Your card will be charged when your order leaves our store. VISA®, MasterCard®, American Express®, and Discover® are accepted. There is a secure option to save your card information on the site for future use.
Can I use coupons on my delivery order?
We accept eCoupons for home delivery orders. Paper coupons cannot be accepted at this time.
Are the prices the same as in the store?
Yes, the prices you pay through Curbside Express home delivery match the prices you’d pay in our stores on the same day your order is delivered.
Will I earn fuelperks on my Curbside Express delivery order?
Yes, you will earn fuelperks! the same way you would on an in-store purchase. Visit the fuelperks! page for complete information on the fuelperks! program, including restrictions. Please be sure to link your Advantage Card to your account.
Substitutions and Notes
If an item I ordered is unavailable, how are substitutions determined? What happens if I am unsatisfied with a substituted product?
When you review your cart, there is a checkbox next to each item that you can use to allow your personal shopper to choose substitutions. There is a checkbox at the top of the review cart page that will allow substitutions for all products in your cart. You can also add a note for your personal shopper on this page.
If you have chosen to allow substitutions, our personal shoppers will do their best to find an alternative for any items that are unavailable. We will contact you by phone to review any substitutions, but if we cannot reach you we will choose the most appropriate replacement. If you are unsatisfied with any substitutions, please contact Customer Care at 1-800-553-2324 or 1-866-620-0216 (Indianapolis customers) for assistance.
Can I give my Personal Shopper special instructions for my order?
Teach our Personal Shoppers to shop your way by adding notes to your order. On the Review Cart page you have the ability to include a note next to any item in your cart. You can also leave general comments or instructions in the Cart Summary on the Review Cart page.
Is gratuity included in my Curbside Express order?
The services provided by your Personal Shopper and delivery driver are part of your Curbside Express experience. Tipping is not required.
How are my groceries kept fresh through the delivery process?
Food safety and quality are our first priorities. Every effort is made throughout the selection and delivery process to keep your fresh and frozen products at an optimal and safe temperature from our door to yours. Perishable items are chosen and packed the day of delivery. Our personal shoppers are rigorously trained to handpick the highest quality, freshest products to fill your order.
Do I need to be home when my groceries are delivered?
Yes, someone must be present to accept and sign for the delivery. If no one answers the door, the driver will contact you using the phone number associated with your order. If we cannot contact you, the driver will return the order to the store and you can contact us to reschedule delivery or pickup of your order.
Can alcohol and tobacco be delivered?
No, we do not offer delivery of age restricted items like alcohol or tobacco at this time.
Can the driver bring the order into my home or put away my groceries?
For safety and liability reasons the drivers are not permitted to enter a residence for any reason.
Can I have gift cards delivered?
At this time we cannot deliver gift cards to your home. You can purchase gift cards on Curbside Express and pick up your order, or you can order from our Gift Card Gallery and have gift cards shipped to your home or emailed to you.
How do I use Shopping Lists?
Use this feature to create and save customized product lists. Build a list by searching our product catalogue and selecting the items you’re looking for, or find a previous order and click on Add This Order to Shopping List. We suggest naming your lists, too. Create them for special events like your “Memorial Day BBQ” or save a “My Favorites” list so that you don’t forget anything in your next order!
How do I view my Shopping Lists?
Sign in to your account and click on My Lists, located in the top menu bar. Select the list you'd like to view or edit.
Can I shop from my Shopping Lists?
Of course! Select the list you’d like to shop from, then add individual items to your cart or select all and click Add to Cart.
What is Online Planning?
Online Planning is a feature that allows you to build a list to help make your in-store trip more efficient. With this feature you can click items to add them to your list, save lists for later and even email them to a family member or friend who is doing the physical shopping.
Learn more about all of our online shopping and planning options.
Why can I make a list but not place an order?
Pickup is not available at all stores, but we’re always working to expand online ordering options.
- Coupons & Pricing
Will you honor advertised prices when a product scans at a higher price at checkout?
You will receive the first improperly scanned item free. You will then be charged the lower price for any additional items of the same product in the order. This does not include items prohibited by law (currently alcohol, tobacco and milk).
For more information, please visit the Accu-Scan Policy.
Do your locations accept coupons?
All Giant Eagle®, Market District® and GetGo® locations are happy to redeem coupons. Please review the full Coupon Redemption Policy for more information.
- Customer Service
We’re here to help you get the most from your shopping experience — every day. At Giant Eagle, we strive to offer the freshest foods, the best services and top-quality service every time you visit our store.
We have one goal: to make Giant Eagle® your favorite place to shop. Please let us know how we are doing. We want to hear everything. Concerns. Compliments. Ideas. Impressions. Call Customer Care at 1-800-553-2324 or 1-866-620-0216 (Indianapolis customers) Monday — Friday, —
Our store locator helps you find our locations nearest you, store hours, and other specialty services.
Get the latest recall information for food and other products.
Do you offer eReceipts?
Yes! It’s simple to select your receipt preferences. Visit your Account Settings and choose from our email options. Don’t have an account? Sign up today!
- Digital Offers
What are eCoupons?
With eCoupons, you'll save at the register on your favorite products. Simply clip the eCoupons and they load directly to your Giant Eagle Advantage Card® so you don’t need to cut out any paper coupons. eCoupons work as digital coupons, allowing you to save on purchases at checkout.
Where can I use eCoupons?
eCoupons are accepted at Giant Eagle, Market District®, GetGo®, Giant Eagle Express® and Curbside Express. When you purchase the qualifying products and when your purchase meets the redemption requirements of an eOffer, the savings are automatically applied to your order and are noted on your receipt for each qualifying item, or as a total amount saved.
Note: eCoupons are valid at locations that carry qualifying products. All eCoupons are not available at all locations. eCoupons are not available for out-of-stock or online special orders. eCoupons must be loaded to the Giant Eagle Advantage Card at time of purchase to redeem. Each eOffer is only able to be redeemed once and are not subject to doubling.
How do I clip and unclip eCoupons?
To clip an eCoupon, simply click on the “Clip” button below it. The eCoupon will save automatically to your Giant Eagle Advantage Card. To unclip an eCoupon, just open the “Clipped Coupons” tab, find the eCoupon you would like to remove and click “unclip” and it will automatically be removed from your Giant Eagle Advantage Card.
How do I know which eCoupons are current and which have expired?
All unclipped eCoupons include an expiration date.
How many eCoupons can I clip at once?
You can have up to 90 digital offers loaded to your Giant Eagle Advantage Card at any time. Expired, redeemed and unclipped eCoupons do not count toward this total.
I selected an eCoupon for this product, but I did not receive the discount. Why?
- Sometimes it may take two to three hours to be loaded onto your Giant Eagle Advantage Card.
- The eOffer may have expired.
- You may not have purchased the specific item for the eCoupon.
- Another person in your household may have previously redeemed the eCoupon.
How many times can I use my eCoupon?
Each eOffer can only be used once on one specific product.
Can eCoupons be doubled?
Unfortunately, they cannot be doubled. eCoupons are designed to be worth their face value at redemption time and are not doubled.
Giant Eagle eAdvantage™ Offer of the Week
What is the Giant Eagle eAdvantage Offer of the Week?
Each week, we feature a different item with an amazing discount (often FREE!) The offer will be loaded directly to your Advantage Card — all you have to do is pick up the item during your shopping trip, then scan your card at checkout to get the discount. It’s that easy!
How do I get the eAdvantage Offer of the Week?
When you create an account, you’ll automatically be enrolled to receive our Offer the Week, great savings loaded directly to your Advantage Card every Thursday! Just scan your card at the register to redeem the offer. Not sure if you’re signed up for eAdvantage? Check your Account Settings!
What are Checkout Rewards?
Checkout Rewards are extra rewards you earn at checkout! Simply purchase qualifying products and your money-saving coupons will print at the register!
Where can I find Checkout Reward offers?
You can find a list of Checkout Reward offers online or look for them in our circular. It’s another way Giant Eagle is committed to saving you money.
- Dry Cleaning
Which fabrics are recommended for dry cleaning?
Wool, silk and acetate fabrics are most appropriate for dry cleaning. Fine “designer” knit suits, and most sweaters are great candidates too.
Clothing trimmed in suede and leather or embellished with beading, pearls, rhinestones or sequins should be dry cleaned as well, though some items may not be suitable for dry cleaning and may only be spot cleaned.
Why must I sign a release for some items?
Due to delicate fabrics, special trims and difficult stains, some garments are more likely to be damaged during cleaning. We are required to discuss potential risks, such as shrinkage or changes to fabric color or texture, with you prior to cleaning. Our release form is an acknowledgement that you understand these risks and are willing to accept them.
Manufacturer care labels provided on garments only cover the base fabric not the trim (beads, sequins, lace, embroidery, etc.) that may be added to the garment.
Note that care labels on leather and household items do not protect the consumer.
I found a stain on my favorite skirt after it was dry cleaned. What should I do?
Please bring your item back to us and ask for spot treatment and repeat cleaning. Let us know what was originally spilled on the garment, if possible. Please understand that once a stain has been "set" with heat, we cannot guarantee complete removal and you may be asked to sign a customer-consent form.
Remember to call attention to all stains and spills, even if they can’t be seen, when you drop off your clothing to prevent discoloration.
Can you guarantee stain removal?
We will do our best to remove stains, but our success at stain removal will depend on the nature and age of stain, the fabric type, past attempts at stain removal, and the colorfastness of the fabric dye.
Stains become more difficult to remove over time, so have your garments cleaned as soon as possible. Many natural fabric dyes dilute with water-based stain removers, making stain removal impossible. Stains that have previously been exposed to heat will “set” and cannot be removed. Unfortunately, not every stain is treatable.
What is fuelperks!?
The fuelperks! program allows you to earn discounts on fuel purchases at GetGo each time you shop. For every $50 you spend using your Giant Eagle Advantage Card at Giant Eagle, GetGo, Market District, or Giant Eagle Express, you’ll earn 10¢ off every gallon on your next fill-up at GetGo. fuelperks is one more way we thank our customers for their loyalty with additional savings.
Note: fuelperks! program is not available in all markets.
How do I earn fuelperks!?
Simply scan your Giant Eagle Advantage Card every time you make a purchase at Giant Eagle, including:
- Popular retailer gift cards*
- Prescriptions at our Pharmacy*
- Dry Cleaning
- Health and beauty products
- Prepared foods at the Kitchens at Giant Eagle® *
*Exclusions apply for Giant Eagle Pharmacy, GetGo and gift card purchases. For more details, read the fuelperks! rules and regulations.
Where can I sign up for a Giant Eagle Advantage Card or Market District Advantage Card?
Visit the Customer Service desk at your neighborhood Giant Eagle or Market District to register for free in less than five minutes! Or you can register by phone by calling Customer Care at 1-800-553-2324 or 1-866-620-0216 (Indianapolis customers) Monday — Friday, — You can also sign up for an Advantage Card online by creating an account.
How do I keep track of my fuelperks!?
You don’t need to – we do it for you! You can find your total discounts, balance towards your next discount, and total fuelperks! savings over the past 12 months on the bottom of your receipt, by logging onto your Giant Eagle account or using the Giant Eagle app for iPhone® and Android™. You’ll need to be registered on GiantEagle.com with your Giant Eagle Advantage Card to access this information.
Are any products/services excluded from earning fuelperks!?
You will not earn fuelperks! discounts on purchases of alcohol and tobacco products (except where permitted by law), fuel, price-controlled milk products (PA only), kerosene, state- and federally-funded pharmacy prescriptions, postage stamps, lottery tickets, Giant Eagle and GetGo Gift Cards, money orders, Western Union, amusement or entertainment tickets, copy/fax machine service, delivery charges, fundraising activities, donations, returned check service fees, and items prohibited by law.
What if my discounts exceed the gas price?
If your accumulated fuelperks! discount exceeds the price of gas, your fill-up will be FREE, and your remaining discounts will be saved for a future visit.
When do my fuelperks! expire?
Your fuel discounts will expire on the last day of the month, two months after they’re earned. For example, discounts earned during the month of April will expire on June 30 of the same year.
Check your Giant Eagle receipt each time you shop to see when your discounts will expire, or login to your Gianteagle.com account to check your available discounts and expiration.
Why did you change the fuelperks! program?
We recognize how much you value our fuelperks! program. It has been an impactful way to pass on savings to you. To make fuelperks! more valuable for you and your family, we launched a new program called fuelperks+*, bringing you both additional ways to earn rewards, and the opportunity to choose where and how to redeem them.
NOTE: *fuelperks+ program is not available in all markets
Do I need anything to participate?
Simply a Giant Eagle Advantage Card® to track when you earn and redeem perks. If you’d like to sign up for one, you can visit the Customer Service Desk at your neighborhood Giant Eagle where you can register for free in less than five minutes! Or, you can register by phone; just call 1-800-553-2324 or 1-866-620-0216 (Indianapolis customers).
What if multiple family members in my household have different cards but want to start earning and spending perks together?
How do I earn my perks?
Just scan your Advantage Card each time you make a purchase at Giant Eagle, Market District and GetGo, including groceries and prepared foods, prescriptions, gift cards, GetGo fuel, Curbside Express, * Health and Beauty products and more! Perks are not earned when redeeming.
How do I keep track of my perks?
We track them for you! You don’t need to earn 50 perks all at once — your purchases add up and there’s no limit to how many you can earn. Just look at your receipt, or visit GiantEagle.com, MarketDistrict.com, GetGoCafe.com or the Giant Eagle app on your phone, sign into your account and view your perks.
How do I use my perks?
Once you have available perks, you will be prompted at Giant Eagle, Market District and at the GetGo pump to CHOOSE whether you want to spend your perks for discounts on groceries or fuel! It’s up to you!
How long do I have to use my perks?
Your perks expire two months after the last day of the month in which they are earned. For example, perks earned in April will expire on the last day of June.
Are there limits to using my perks?
You can redeem your perks on up to 20% off any grocery order (up to $10,000) or up to a free tank of gas (up to 30 gallons of fuel in one transaction for one vehicle). Perks accumulated beyond the current price of fuel or above 20% may be used on a future shopping trip.
Do I still earn rewards on the prescriptions I fill?
The former Rx Rewards program is now a part of fuelperks+. You’ll earn perks on prescriptions at our Pharmacy with every 5 prescriptions equaling 50 perks. Plus, you will earn perks on your out-of-pocket costs on copays and cash prescriptions. The best part? Now you can spend your perks on food or fuel — you get to choose! Restrictions apply; see exclusions for details.
Do gift card purchases earn perks?
You will earn perks on the purchase of retailer gift cards. In fact, gift cards are a great way to build up your perks fast! Giant Eagle, Market District, GetGo and WetGo gift cards do not earn perks when purchased but will earn perks when redeemed. You also cannot redeem your perks on the purchase of gift cards. Restrictions apply; see exclusions for details.
What will happen to the 3¢ discount on fuel?
The addition of earning perks on gas as well as groceries means we will have to discontinue the 3¢ per gallon discount on GetGo fuel. But that’s OK because now for every gallon you pump at GetGo, you will earn a lot more than that 3¢ per gallon. For example, on an average fill-up of 15 gallons, you earn 30 perks and that’s equivalent to 6¢ per gallon. That’s a much better value for you and your family!
What if I have additional questions?
What happens to the fuelperks! and Rx Rewards I’ve already earned?
You keep the rewards that you have already earned. They will be good for an equivalent discount on fuel OR food. It’s your choice! For example, if you have 30¢ in fuelperks! rewards you can choose to apply that discount to fuel or use it as 6% off groceries.
Can I pay at the pump?
Yes! All of our stations offer “Pay at the Pump” for your added convenience.
Why does GetGo “hold” my funds if I use a debit or credit card at the pump?
When gasoline is purchased with a PIN debit card, GetGo requests a “pre-authorization” before beginning the fueling process. This “pre-authorization” assures that GetGo will be paid for the fuel dispensed. The amount “pre-authorized” is the lower of the dollar limit set by the card issuer or up to $129. After fuel is dispensed, GetGo IMMEDIATELY sends a “completion transaction” notice to the card issuer. It is the responsibility of the debit card issuer to reverse the amount that was “pre-authorized” and deduct the actual amount for the fuel purchased as shown on the receipt.
Where do I find more information on how to redeem fuelperks?
Our fuelperks program is available in select markets. Learn more on our Giant Eagle website.
What types of fuel are available at GetGo?
We offer the highest quality fuels available including every grade of gasoline. In select markets, we even offer diesel and kerosene! Check the Store Locator for details.
What is GetGo’s fuel guarantee?
Every year, more than 2,500,000 customers get going and keep going with GetGo gasoline! Why? Because we offer the highest quality fuel available. Our quality gasoline meets or exceeds all Federal, DEP, EPA and auto manufacturer requirements. We monitor our state-of-the-art equipment, storage tanks and systems 24 hours a day, 7 days a week so that you'll get the highest quality gasoline, diesel and kerosene every time you fill up. If your car develops a problem that was caused by our gasoline, we’ll pay for the repair.*
*Problem must be verified by an ASE A8 certified technician to receive full payment for repair.
Where does the gas I buy at GetGo come from?
We provide high quality gasoline that meets or exceeds all federal, DEP, EPA and auto manufacturer requirements. Our fuel is collected from the same terminals that other national brands use, making our product very similar to what the major gas companies offer at the pump. Although it is almost impossible to distinguish a crude oil’s country of origin, our suppliers are domestic and based in Pennsylvania. Every grade of our gasoline comes from domestic refiners.
Is gas cheaper at GetGo than at the competition?
Our goal is to deliver low prices on all grades of our fuel!
Stay safe when filling up! Learn more about how to safely fuel your vehicle on our Fuel Safety page.
I have an Advantage Card now. How is the fleet card different from that?
The Advantage Card is a consumer loyalty program where individuals can earn and redeem rewards. The GetGo Universal Fleet Program is a business program that allows companies to consolidate and manage their fuel purchases while also earning rebates on their purchases.
What are the main benefits of the GetFleet™ program?
Both programs offer your company the potential to earn up to 7¢ per gallon in rebates, depending on how much you fuel every month at GetGo. The cards also allow you to control and track what your drivers are purchasing. Since all data is captured electronically, there is no need to keep receipts. And the programs offer rich monthly reporting so you can better understand and monitor your fuel spend.
More questions? Learn more about GetGo Fleet cards.
- Gift Cards
Where can I find information about Giant Eagle® Gift Cards?
For complete details on gift cards, visit our Gift Card page.
Do I earn rewards on all gift card purchases?
We offer gift cards from over 150 major retailers. As part of our rewards programs, you’ll earn on every $50 in gift card purchases.
Please note that Giant Eagle®, Market District®, table by Market District®, WetGo®, Visa® prepaid re-loadable cards and Visa NetSpend® Reload Packs are excluded from our rewards programs. With these cards, fuelperks! are earned when the cards are redeemed at participating locations.
Can I use gift cards immediately after purchasing?
Most gift cards are ready for use immediately after purchase but in some instances cards may take up to 24 hours to activate.
What should I do if my card isn’t activated?
Can I return or exchange a gift card once I’ve purchased it?
No. Once a gift card is activated at the register, we are unable to deactivate the card. Therefore, all gift card sales are final and cannot be refunded or exchanged.
Who do I contact with questions or suggestions on gift cards?
What delivery options are available?
For everyday customers, we offer free standard shipping with USPS®, which may take up to 7 business days, or you can choose UPS Next Day Air® for $15.00. A signature is required for UPS delivery.
Orders received after on Friday through Sunday will be processed on the next business day, including orders where UPS Next Day Air delivery is selected.
If you need your gift cards right away, try eGift cards!
For bulk customers, orders are processed and shipped via UPS (at no cost). UPS Next Day Air Saver orders will be delivered in 1 business day if orders are received by EST Monday — Friday. Orders placed on Saturday or Sunday will be processed and shipped the following business day
UPS is unable to deliver to P.O. Boxes or outside of the continental United States.
- Giant Eagle, GetGo Café + Market & Market District Apps for iPhone & Android
What can I do with the Giant Eagle and Market District apps?
Our apps are designed to save you time and money at home and on the go. See what’s on sale in our weekly ad on your mobile phone or computer. Simply choose your local store and browse sale items from our weekly ad.
You can also view and add eCoupons (digital coupons) to your Giant Eagle Advantage Card® and use the Perks tab to track your fuelperks and when they are due to expire.
You can also use the Giant Eagle app to estimate future savings with the Perks Calculator, scan the digital version of your Giant Eagle Advantage Card, shop our Gift Card Gallery and more.
What can I do with the GetGo Café + Market app?
When you download the GetGo Café + Market app, you’ll get all kinds of good stuff, right at your fingertips — like our exclusive mobile coupons, good for helping you save on delicious made-to-order food and drinks from our cafe, tasty snacks from our market and more!
Get app-only deals, access fuel prices and find your nearest GetGo location with our store locator. You can easily create and manage your GetGo account and access it whether you’re at home or on the go!
How can I download the Giant Eagle, Market District and GetGo Café + Market apps for iPhone and Android?
Our apps can be downloaded for FREE directly from the iPhone App Store for iPhone or from Google Play for Android.
If you have any other questions about our mobile apps, please visit our Mobile Apps page.
- Organic Fruits & Vegetables
How are organic crops grown?
Organic fruits and vegetables are grown without potentially harmful toxic chemical pesticides, herbicides, fumigants or synthetic fertilizers. The produce is never genetically engineered or modified, and it is never irradiated. Organic growing practices protect the ecosystem, the health of those who work the land and the long-term well-being of customers who eat the crops. This type of farming conserves natural resources by recycling natural materials.
What is the difference between “organic” and “transitional”?
Any certified organic plant product must come from fields that have remained free of chemical fertilizers and pesticides for at least three years and must follow regulations outlined above. Foods grown on lands not yet meeting organic standards may receive a “transitional” label if they follow the strict requirements for conversion.
What organic options are available at Giant Eagle?
You can find a wide variety of organic fruits and vegetables from local farmers in the produce aisle at your local Giant Eagle, Market District or Market District Express. Our commitment to high-quality, regional food is reinforced by the introduction of our own brand of natural and organic produce — Giant Eagle Nature's Basket® — fresh from the farm to your table.
- Pharmacy Rewards
What kind of pharmacy savings do you offer?
Giant Eagle Pharmacy provides low pricing on generic medications. A 30-day supply of a covered generic is just $4 and a 90-day supply just $10! Please note that pricing varies by market and some programs are not available in all markets.
How do I get these savings?
There is no formal enrollment. All you need is your Giant Eagle Advantage Card!
What if I don’t have a Giant Eagle Advantage Card?
To participate in Pharmacy Rewards, you must have an Advantage Card. If you don’t have one, stop by the Customer Service desk at your neighborhood store to apply. You’ll receive a card on the spot!
What generic medications are included? Will this list change?
Our program includes many generic medications, but our list of covered drugs is subject to change*. For the most up-to-date list of medications, check our generic drug program list.
* We reserve the right to change pricing and products on the list at any time.
Sometimes my copay is $4, other times it’s $10. Why the difference?
Your cost reflects the copay for the most commonly prescribed dosages — 30 and 90 days. A 30-day supply of eligible medications is $4; a 90-day supply is $10. And, if your copay on an eligible medication is less than $4, you’ll pay the lowest amount.
Prices for less than a 90-day supply are prorated based on the 30-day price while prices for more than a 90-day supply are prorated based on the 90-day price. For example, the copay for a 30-day supply of Digoxin® is $4; for a 60-day supply, your copay would be $8.
I picked up my prescription but did not have a Giant Eagle Advantage Card. Can I get the $4 price?
Once you’ve purchased your prescription, you cannot receive the $4 or $10 prescription price, even if you sign up for a Giant Eagle Advantage Card right after you pay. However, once you sign up for a Giant Eagle Advantage Card, you’ll be eligible for $4 or $10 Pharmacy Rewards pricing with your next refill.
I just signed up for a Giant Eagle Advantage Card. Can I get the $4 pricing on a prescription that I haven’t purchased?
Yes. If your prescription has not been purchased and you use your Giant Eagle Advantage Card, you’ll be charged the $4 or $10 prescription copay.
I picked up this prescription last month and it was more expensive. Why?
We continue to work with our suppliers to bring low pricing on as many generic medications as possible. Your lower prescription price is a result of these efforts.
What are Rx Rewards?
Rx Rewards is a program that allows you to turn all your prescriptions into big savings. Every time you fill 10 prescriptions you’ll get 5% off your next grocery shopping trip!
Plus, get 5% off our Own Brand Health & Wellness products EVERY DAY after you fill 10 prescriptions! You’ll save on Top Care®, Giant Eagle, and Nature's Basket health and wellness products.
Are specialty Prescriptions eligible to earn Rx rewards?
Specialty Prescriptions earn rewards twice as fast! View our Specialty Drug List.
Are Medicare and Medicaid prescriptions eligible to earn rewards?
No, this program excludes Medicare & Medicaid prescriptions.
Review the Rx Rewards page.
- No-Contract Phone Learning Center
Have questions about no contract phones and prepaid wireless cards? We’re here to help!
How do I buy a phone?
- Purchase the no-contract phone of your choice at the Giant Eagle Wireless Center. The activation instructions are included in the packaging of your new phone. Choose a new number or keep your old number at activation.
- Purchase a prepaid wireless card from the same carrier as your no-contract phone. Depending on your usage, you can select either pay-as-you-go or an unlimited plan.
- Load the prepaid wireless card to your new phone using the instructions on the back of the card.
Who is eligible for a phone?
Anyone! Giant Eagle offers a variety of no‐contract phones and prepaid wireless cards to meet your needs.
What is the return policy?
No-contract phones and prepaid wireless cards are non-refundable.
Do I earn fuelperks! on both phones and cards?
Yes, your purchase of a no‐contract phone and prepaid wireless card count toward your regular fuelperks! earnings.
Learn more about no-contract phone and prepaid wireless cards on our No-Contract Phone Learning Center.
- Store Locations
Where can I find Giant Eagle, Market District, GetGo, and Curbside Express locations?
We operate 175 corporate and 54 independently-owned and operated supermarkets in addition to 178 fuel and convenience stores throughout western Pennsylvania, Ohio, north central West Virginia, Maryland and Indiana.
Use our store locators below to find a store near you: